News & Views

Thomas Dudley: Going the extra mile

As part of our #MemberMonday series, this contribution from Thomas Dudley outlines their offering of high-quality, long-lasting products for exceptional customer satisfaction.

Thomas Dudley is a 100-year-old family-run company that incorporates several specialised businesses. All our businesses design, develop and manufacture high-quality products and solutions to suit customers’ needs.

Our business unit TYDE brings you our plumbing products brands of Dudley, Epson and Beta, which offer over 6,000 trusted parts. The highly skilled team of experts at TYDE designs, innovates and develops a wide range of products and services designed to solve customers’ problems and ultimately make life in the plumbing and heating world easier. Our state-of-the-art facilities in Dudley produce innovative plumbing supplies for installers and end-users. We are committed to UK manufacturing.

Our reputation for exceptional service extends to OEM, specification, and installer markets within the plumbing and bathroom industry. Our dedicated, passionate and innovative staff help us meet all customers’ needs and budgets by providing the highest level of customer service. As a result, they have developed a reputation for solving customer problems. No matter what challenge you are facing, TYDE can provide you with the perfect solution.

Sustainability plays a big part in the design of all our new products; for example, our UK Made WRAS approved Dudley Turbo Edge® which is the world’s most compact toilet syphon, benefits from the latest in fluid dynamic research resulting in improved performance despite being 40% more compact than its predecessor the Turbo 88.

Flushing syphons offer unrivalled robust leak-free water-saving performance that cannot be matched by push button activated flush and flapper valves. UK water companies have found that a leaking toilet, often caused by a leaking flush valve, will waste up to 215 litres of water, adding up to £200 in excess water charges per year per toilet to the homeowner. Fitting one of our Turbo Edge syphons will reduce water wastage and save money, which are real benefits in the current economic climate!

Looking ahead, we will continue developing new products and services for our customers as we look to enter new markets both here in the UK and overseas. But, at the heart of every successful business, the real value-added lies in our employees and loyal customers. Our dedicated team are always ready to go the extra mile for our customers and will always place our customers at the heart of everything we do.

With our approach, we aim to remain the go-to brand for high-quality, long-lasting plumbing products and innovative solutions.

For more information about the Thomas Dudley Group, visit

For more information about TYDE, visit

Back to Blog