At Insights Live in September, BigCommerce, powered by Commerce, joined forces with Brave Bison and Pimberly to showcase Branch of the Future, a modular, ready-to-deploy framework designed specifically for builders’ and bathroom merchants. The initiative reflects a growing need across the sector: future-ready digital commerce that connects seamlessly with branch operations, without the high costs or disruption of a traditional re-platform.
Branch of the Future brings together four essential components into one integrated framework: platform, product data, strategy, and implementation. It provides a practical, evidence-led route for merchants looking to modernise how they sell and serve customers, both in branch and online.
At the core of the framework sits BigCommerce, powered by Commerce, a portfolio of flexible, AI-driven solutions built to power the next-generation of commerce. Its B2B Edition provides the flexibility and scalability trade merchants need to manage complex buyer relationships and pricing structures. New capabilities include advanced account hierarchies, buyer roles and permissions, and an AI-powered Quote Assistant that simplifies complex pricing and ordering workflows.
Merchants engaging with Branch of the Future receive a structured, data-driven plan outlining:
- Digital maturity benchmark – how the current customer experience compares with sector leaders.
- Opportunity forecast – potential revenue growth from online browsing, quoting, and reordering.
- Platform readiness assessment – existing strengths, gaps, and improvement priorities.
- Recommended roadmap – a phased plan to go live quickly, integrated with ERP and customer systems.
- Investment model – transparent pricing scenarios and ROI forecasts to support board discussions.
As discussed during Insights Live, many merchants are now seeking ways to evolve their branch experience without starting from scratch. Branch of the Future offers a proven path to get there, helping trade businesses combine the convenience of digital with the personal service of the branch, for a connected experience that’s ready for what’s next.
With BigCommerce’s open, composable architecture and proven B2B capabilities, merchants can accelerate growth, improve efficiency, and deliver the experiences their customers expect. For bathroom and builders’ merchants looking for a scalable foundation to modernise their branch and digital channels, BigCommerce stands as the go-to ecommerce platform for B2B.