These advice pages are designed to help consumers who may be embarking on a complete refurbishment of their bathroom. From washbasins to cisterns, we have got it covered.


Bathroom Suites - A typical bathroom suite usually consists of items entitled 'sanitaryware'.

Washbasins can be fitted into furniture, bolted to the wall or mounted on a pedestal.

WCs can be freestanding, back to wall or hung.

Cisterns may be exposed or sometimes hidden from view.

Baths which may be made in various materials and may be fitted with hydrotherapy units.

Shower Units which may be fixed over the bath or in a separate shower enclosure.


Sanitaryware items are manufactured in ceramic, stainless steel or plastic. Each material has its own particular features so there is lots of choice for the consumer. The most common and most important material used in the bathroom is a type of ceramic called 'vitreous china'. This is hard, long-lasting and has a glass like surface.




Semi counter top wash basin          

Space saving basin allowing use of furniture for storage

Pedestal Wash basin                        

Traditional styling. Simple design and relatively easy to fit. 

Dual flush WC                                

Water saving. The user chooses the amount of water for flushing                                 

Back to Wall WC                            

The cistern is hidden from view.

Wall hung WC                                

The cistern is hidden from view, stylish and easy to clean. 

Box Rim                                          

The flush is better controlled, created least turbulence and less aerosol effect.

Open Rim                                        

Simple, and effective. Entry level and inexpensive.


Easiest WC design to clean

Wrap over Seat                                

Best looking seat and cover 

Soft closing seat and cover              

Does not fall with a thud on closing

Germ resisting seat and cover        

Ideal seat for use in healthcare situations. Resists bacteria build up. 


Checklist: what to look out for / things to ask about


  • Company pedigree - for how long has the manufacturer and retailer been trading. is the manufacturer a member of any trade organisation such as the BMA?
  • Customer Service - What does the manufacturer and retailer offer? 
  • Spare parts - What are available and for how long in the life of the product?
  • Water Regulations - Does the new WC fully conform with the requirements of the Water Regulations 1999, including flush volumes and reliability. It will be illegal to install if it doesn't. 
  • Maintenance - how easy is the flush valve or siphon to maintain? Could you do it yourself or will it require the expertise of a plumber to replace valve seals or diaphragms? 
  • Noise Levels - How noisy is the fill valve on the cistern? Does it have a silencer device? 
  • Flush Volumes - What is the flushing volume of the WC suite? Is it dual flush or single flush?